an unpleasant surprise from December 9 for everyone who orders from Wildberries and Ozon

Russians who actively use popular online stores have been warned about important changes that will come into force on December 9.

Marketplaces such as Wildberries, Ozon and AliExpress are introducing a number of innovations that may affect user actions.

Wildberries, one of the leading online stores, is introducing a return fee for all its customers. If the buyer does not pick up the goods at the point of delivery after delivery, an amount of 100 rubles will be debited from his bank card for each item of goods. This rule applies even to defective goods.

Wildberries emphasize that the fee is charged not for returning the goods itself, but for transporting them back. Thus, it will become impossible to refuse the product for free. Buyers will feel the impact of this measure as early as December 9th.

Ozon and…