from January 1, pensioners no longer pay for heating and water

Pensioners provided with a new measure of support

On January 1, 2025, changes came into force in Russia that are designed to protect the interests of older citizens in the field of public services. Now pensioners have the right not to pay for certain services if their quality is questionable or does not meet established standards.

This means that if the temperature in an elderly person’s apartment is maintained below normal for a long time, he is exempt from paying for heating. Likewise, if the quality of hot water does not meet sanitary standards, pensioners also have the right not to pay for this service.

Such changes are aimed at protecting the rights of older people and providing them with comfortable living conditions. An important innovation is the ability to use photographs or…