An electronic video consultant works in the Kirov customer service office

The Kirov branch of EnergosbyT Plus was installed in the customer service office on the street. Chapaeva terminal video consultant. It saves clients a lot of time.

Automated system “Video consultant”:

• scans documents through the built-in scanner (acts of verification or replacement of individual metering devices, sales contracts, acceptance certificates, passports required when changing ownership, and others),
• accepts non-cash payments by card,
• takes meter readings,
• allows you to get advice from a specialist via video conference.

We are constantly developing interactive services for the convenience of our customers. The introduction of “Video Consultant” helps to improve the level of customer service,” said the head of the customer service department…