Expert advice: how to resist telephone scammers

Everyone knows about telephone scammers. They are talked about on TV and written on the Internet, including on the websites of large banks. However, people again and again fall into the traps of attackers, explaining this by saying that they felt as if they were under hypnosis. The fact is that scammers use methods of psychological influence, and you need to learn how to resist them.

Why is this happening? Why is it so difficult to counter fraudulent methods? Let's look into them together with SberBank experts.

Trust relationships

To establish contact, scammers address you by name and patronymic and repeat them during the conversation. They speak politely, calmly and confidently. If you give attackers additional information about yourself (for example, say that you are a pensioner), they will immediately…