“It's prohibited now.” New rules have been implemented in all supermarkets since December

This month, Russians learned about new rules that are now in effect in all supermarkets in the country.

From December, sellers will be required to interact with customers in new ways.

Lawyer Irina Sivakova explained that the new conditions came into force after precedents appeared in judicial practice. Prohibitions previously set by sellers for customers have been lifted, and such rules will now be universally applied in stores.

In particular, buyers will be entitled to a full refund of the price of the goods, and refusal of this will not be tolerated. This precedent arose in a case between a car dealership and a customer who learned that a return would cost him 5 percent of the price. After going to court, this practice was declared illegal and can no longer be used.

There are also changes to the rules…